FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Berglund Center .
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
710 Williamson Rd
Roanoke, VA 24016, United States
Berglund Center
The Berglund Center, formerly the Roanoke Civic Center, is the premier spot in the Roanoke, Virginia area to catch the hottest touring performers. The Berglund Center box office was home to many now defunct franchises like the Virginia Squires, Roanoke Express, Roanoke Dazzle, and Roanoke Valley Vipers. Currently all of Virginia Tech men's hockey team home games are at the venue. The Berglund Center has a maximum capacity of 10,600 for center-stage concerts and is normally 8,642 for hockey. Some of the hottest most recent Berglund Center tickets have included Carrie Underwood, Hank Williams Jr, James Taylor, Liza Minnelli, Brad Paisley, Jason Aldean, and even hosted the great Elvis Presley in 1974.

The Berglund Center is just a short walk away from the bustling downtown Roanoke. There are many new attractions located around the Berglund Center, such as the Taubman Art Museum and numerous restaurants. It is a mere five miles from the airport and six from the beautiful Blue Ridge parkway. Not only do you get excellent shows, but the surrounding area is worth the experience as well

CenterRoanoke.com is a privately owned and operated company that specializes in offering low prices and a vast selection of inventory online for all secondary market events. We are not affiliated with any primary supplier, website, or box office. Online prices can fluctuate below or above face value and will change with the market. To purchase tickets for all Berglund Center events simply click on the event of interest or pick up your phone and call our operators who are standing by at anytime.